Who we are
Information we collect and how we use it
We may collect personal information from you such as your name or email address when you voluntarily submit it. Eg, you may voluntarily submit information to the Website by subscribing to a newsletter or submitting a contact form.
We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
How your information may be used
We may use the information collected in the following ways:
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt out of future mailings.
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts.
- To respond to your enquiries.
- To provide you with user support.
- To protect, investigate, and deter unauthorized or illegal activity.
Third party use of personal information
We may share your information with third parties when you explicitly authorize us to share your information.
Additionally, the Website may use third party service providers to service various aspects of the Website. Each third party service provider’s use of your personal information is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers;
Google Analytics: This service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but Google Analytics captures no other personal information.
At this time, your personal information is not shared with any other third party applications. This list may be amended from time to time at the Website’s sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent. However, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in their Internet browser, not all functions of our Website may be entirely usable.
Links to other websites
The Website may contain links to other websites of interest. However once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behaviour will not be passed on to third parties.
Rights related to your personal information
Opt out: You may opt out of future email communications by following the unsubscribe links in our emails. You may also notify us at via the contact form below to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request via the contact form below.
Amend: You may contact us via the contact form below to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request via the contact form below.
Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
Sensitive Personal Information
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in the database, please contact us immediately via the contact form below and we will use our best efforts to promptly remove such information from our records.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Or via post to: PO Box 36, Oyster Bay NSW 2225, Australia